Administrator Guide
This guide covers system administration features for managing the Learning Management System.
Admin Dashboard
The administrator dashboard provides:
- System-wide statistics
- User management overview
- Course management tools
- System health monitoring
- Recent activity logs
- Analytics and reports
User Management
Managing User Accounts
As an administrator, you can:
- Create new user accounts
- Edit existing user information
- Deactivate or delete accounts
- Reset user passwords
- Manage user roles and permissions
Creating Users
To create a new user:
- Navigate to User Management
- Click "Create User"
- Fill in user details:
- Email address
- Full name
- Username
- Initial password
- User role
- Set account status (active/inactive)
- Save the new user
User Roles
The system supports multiple user roles:
Student
- Access to enrolled courses
- Submit assignments
- Take quizzes
- Participate in discussions
Instructor
- Create and manage courses
- Grade assignments
- Manage course enrollment
- Access course analytics
Administrator
- Full system access
- Manage all users and courses
- Configure system settings
- Access all analytics and reports
Custom Roles
- Define custom permissions
- Assign specific capabilities
- Restrict access as needed
Bulk User Operations
Perform operations on multiple users:
- Bulk import from CSV
- Bulk export user data
- Bulk role assignments
- Bulk enrollment operations
Course Management
Overseeing All Courses
Administrators can:
- View all courses in the system
- Access any course regardless of enrollment
- Monitor course activity
- Archive or delete courses
- Transfer course ownership
Course Settings
Configure system-wide course defaults:
- Default course templates
- Enrollment policies
- Content restrictions
- Grading standards
- Retention policies
Managing Course Access
Control course visibility and access:
- Public vs. private courses
- Enrollment restrictions
- Access dates
- Guest access settings
System Configuration
General Settings
Configure core system settings:
Site Information
- Site name and description
- Site logo and branding
- Contact information
- Support links
Authentication
- Login methods (OAuth, SSO, local)
- Password policies
- Session timeout
- Two-factor authentication
Email Settings
- SMTP configuration
- Email templates
- Notification settings
- Email delivery options
Storage Settings
Configure file storage:
- Storage provider (Firebase, Appwrite)
- Storage limits per user/course
- Allowed file types
- Maximum file sizes
- Storage quota management
Integration Settings
Manage external integrations:
Authentication Providers
- Google OAuth
- Microsoft Azure AD
- SAML/SSO providers
- Custom OAuth providers
Cloud Services
- Storage services (Firebase, Appwrite)
- Video hosting
- Analytics platforms
- Communication tools
AI Services
- OpenAI integration
- AI chat configuration
- Model selection
- Usage limits
Analytics and Reporting
System Analytics
View comprehensive system metrics:
- Total users (by role)
- Active courses
- System usage statistics
- Storage usage
- API usage metrics
User Analytics
Monitor user engagement:
- Login frequency
- Active vs. inactive users
- User activity patterns
- At-risk students identification
Course Analytics
Track course performance:
- Enrollment trends
- Completion rates
- Grade distributions
- Popular courses
- Course engagement metrics
Content Analytics
Analyze content usage:
- Most accessed materials
- File download statistics
- Video viewing analytics
- Content effectiveness metrics
Generating Reports
Create custom reports:
- Navigate to Reports section
- Select report type
- Configure parameters:
- Date range
- User filters
- Course filters
- Metric selection
- Generate report
- Export (CSV, PDF, Excel)
Monitoring and Maintenance
System Health
Monitor system status:
- Server uptime
- Database health
- API response times
- Error rates
- Queue status (background jobs)
Activity Logs
Review system activity:
- User login/logout events
- Administrative actions
- Course changes
- Grade modifications
- File operations
TIP
Regularly review logs for security and compliance purposes.
Database Management
Perform database operations:
- Database backups
- Data cleanup
- Archive old data
- Export data for compliance
Performance Monitoring
Track system performance:
- Response time metrics
- Resource usage (CPU, memory)
- Database query performance
- API endpoint performance
- Cache hit rates
Security and Permissions
Role-Based Access Control
Configure granular permissions:
- Navigate to Roles & Permissions
- Select a role or create a new one
- Assign permissions:
- Course management
- User management
- Content management
- System configuration
- Analytics access
- Save permission settings
Security Settings
Configure security features:
- Password complexity requirements
- Account lockout policies
- IP whitelisting
- API rate limiting
- CORS settings
Audit Trail
Review security events:
- Failed login attempts
- Permission changes
- Data exports
- Administrative actions
- Suspicious activity
Content Management
Content Moderation
Review and moderate content:
- Discussion posts
- User-generated content
- File uploads
- Comments and feedback
Content Policies
Set system-wide policies:
- Acceptable use policies
- Content guidelines
- Copyright compliance
- File type restrictions
Communication Management
System Announcements
Send system-wide notifications:
- Navigate to System Announcements
- Create announcement
- Target audience:
- All users
- Specific roles
- Specific courses
- Delivery method:
- In-app notification
- Both
- Schedule or send immediately
Email Management
Manage email communications:
- Email templates
- Automated notifications
- Email delivery logs
- Bounce handling
- Unsubscribe management
Notification Settings
Configure notification rules:
- Event triggers
- Notification templates
- Delivery methods
- User preferences
- Rate limiting
Backup and Recovery
Automated Backups
Configure backup settings:
- Backup schedule (daily, weekly)
- Backup retention period
- Backup location
- What to include:
- Database
- User files
- System configuration
Manual Backups
Create on-demand backups:
- Navigate to Backup & Recovery
- Click "Create Backup"
- Select components to backup
- Initiate backup
- Monitor progress
- Download backup file
Disaster Recovery
Restore from backups:
- Access Backup & Recovery
- Select backup to restore
- Choose restoration options:
- Full system restore
- Partial restore (specific data)
- Confirm restoration
- Monitor progress
- Verify restored data
WARNING
Always test backups regularly to ensure they can be restored successfully.
Deployment Management
Environment Configuration
Manage deployment environments:
- Development
- Staging
- Production
Configure environment-specific settings:
- Database connections
- API endpoints
- Storage providers
- Feature flags
Version Management
Track system versions:
- Current version information
- Release notes
- Update history
- Scheduled updates
Feature Flags
Control feature availability:
- Enable/disable features
- Gradual rollout
- A/B testing
- Emergency feature toggles
Compliance and Privacy
Data Privacy
Manage data privacy compliance:
- GDPR compliance tools
- Data retention policies
- User data export
- Right to be forgotten
- Cookie consent management
Compliance Reports
Generate compliance reports:
- Data access logs
- User consent records
- Data export requests
- Deletion requests
- Audit trails
Terms and Policies
Manage legal documents:
- Terms of Service
- Privacy Policy
- Acceptable Use Policy
- Cookie Policy
- Update and version control
Troubleshooting
Common Administrative Issues
Database connection errors:
- Check database credentials
- Verify network connectivity
- Review database server status
- Check connection pool settings
Storage issues:
- Verify storage provider configuration
- Check API credentials
- Review storage quota
- Test file upload/download
Authentication problems:
- Verify OAuth configuration
- Check JWT secret keys
- Review session settings
- Test authentication flow
Email delivery issues:
- Check SMTP settings
- Verify email credentials
- Review firewall rules
- Test email sending
System Diagnostics
Run diagnostic tools:
- Navigate to System Diagnostics
- Select diagnostic tests:
- Database connectivity
- Storage connectivity
- Email delivery
- API health
- Cache functionality
- Run tests
- Review results
- Address issues
Getting Support
For technical issues:
- Review system logs
- Check documentation
- Contact technical support
- Submit bug reports
- Access developer resources
Best Practices
System Administration
- Regularly review user activity logs
- Perform routine backups
- Monitor system performance
- Keep system updated
- Review security settings regularly
User Management
- Implement consistent naming conventions
- Document custom roles and permissions
- Regularly audit user accounts
- Remove inactive accounts
- Maintain user documentation
Security
- Enforce strong password policies
- Enable two-factor authentication
- Regularly review access logs
- Keep software updated
- Monitor for suspicious activity
- Conduct security audits
Performance
- Monitor database performance
- Optimize slow queries
- Manage storage efficiently
- Cache frequently accessed data
- Review API usage patterns
Compliance
- Document all policies
- Keep privacy policy updated
- Maintain audit trails
- Respond to data requests promptly
- Regular compliance reviews
Additional Resources
- Developer Guide - Technical documentation
- System API Documentation
- Security Best Practices
- Compliance Checklists
- Administrator Forum